March 29th, 2010

How to Counsel the Likeable but Poor Performer

This weekend, my six-year-old finally asked me the dreaded question, “Mom, is there really an Easter bunny?”

There I was, stuck on the horns of a dilemma.  To be honest, I’d never felt completely comfortable misleading my son, yet it was wonderful to see him hugging the man-disguised-as-the-Easter-bunny at egg hunts and to strategize about ways to catch him delivering the basket.  I loved revisiting how magical the world appeared when I thought the Easter bunny was real.  So, until now, I’d justified trading a little deception for some short-lived magic.

Performance Counseling is Not for Wimps

If coming clean about the Easter bunny can cause a grown woman to break into a sweat, imagine the anxiety managers often feel about discussing poor...

March 25th, 2010

Nine Ways to Lose an Argument (Even if You’re Right)

Here I was; nineteen and head over heels in love with a guy I secretly believed was better looking and smarter than I was.  The last thing I wanted to do was rock the boat in our relationship.  So, for months, I bit my tongue when I was annoyed by things that he did (was late, “teased” a little too much, changed plans at the last minute).

Of course, this is – and was – a recipe for disaster.  Sooner or later, there would be a straw that would break my camel’s...

March 21st, 2010

Coworker Conflicts: Eight Rules for Fair Fighting (Even When You’re Mad)

The coworker who constantly interrupts you when you’re talking.  The team member who responds “when I get around to it” when you asked for an estimated date of completion.  The work colleague who attempts to undermine you by withholding critical information that you need to get your assignment done.

Many employees cite dealing with difficult coworkers as the most stressful aspect of their job.  If you’re in that boat, here are some guidelines that can help you resolve your...

March 11th, 2010

The Straw That Breaks the Camel’s Back: Workplace Violence, Theft and Other Forms of Revenge

Failing to provide critical information on a project.  Spreading malicious rumors about coworkers.  Destroying or stealing company equipment.  Giving classified product information to a competitor.

These are just a few of the ways I’ve seen employees retaliate toward a company for perceived injustices.  Plaintiffs don’t talk about what happened (I’m suing because I lost my job or because I was sexually harassed) nearly as much as they relate stories of interpersonal inconsideration and abuse (no one took my...