• Performance Management for Technical Managers is a popular course that teaches technical managers the skills necessary to lead effective teams, delegate, manage projects, and develop employee performance.
  
  
• Interviewing Skills -- This highly interactive workshop teaches the behaviors, attitudes and strategies that interviewers need to accurately assess their candidate pool, avoid legal pitfalls, and maximize their success in this competitive job market.
  
  
• Dealing With Difficult People -- customized for the high tech industry, this highly interactive class teaches managers how to effectively deal with challenging personality styles, when and how to use human resources as an ally, and how to differentiate between the difficult and the disabled.
  
  
• Hiring and Firing -- In this hands-on workshop, managers and human resource professionals learn hiring and firing communication skills, how to avoid the five reasons managers don't discipline, and how to avoid discrimination and wrongful termination claims.
  
  
• Appropriate Workplace Behavior Certification series. This online or in-house class covers the entire continuum of workplace behavior, promoting what is effective behavior at work while eliminating what is inappropriate (behavior that hurts feelings, creates tension and stress, and/or lowers productivity) and/or illegal (harassment and/or discrimination). Our online version tracks employee attendance, sends reminder e-mails, provides pre and post-testing, and provides a certificate of completion.
  
  

***Interested in having Dr. Joni Johnston speak to your group on this topic? Fill out the form below and you will be contacted within 48 hours***