• Appropriate Workplace Behavior. This class covers the entire continuum of workplace behavior, promoting what is effective behavior at work, while eliminating what is inappropriate (behavior that hurts feelings, creates tension and stress, and/or lowers productivity) and/or illegal (harassment and/or discrimination).
  
  
• Check out our online Appropriate Workplace Behavior Certification series, which keeps track of who has been through the class, sends reminder e-mails and clearly documents demonstrated learning that is a great way to show the courts "good faith effort"! Plus, it can show you a cost-savings of 30 to 50 percent over in-house fees!
  
  
• Dealing With Difficult People -- customized for the high tech industry, this class teaches managers how to effectively deal with challenging personality styles, when and how to use human resources as an ally, and how to differentiate between the difficult and the disabled.
  
  
• Hiring and Firing -- In this hands-on workshop, managers and human resource professionals learn hiring and firing communication skills, how to avoid the five reasons managers don't discipline, and how to avoid discrimination and wrongful termination claims.
  
  
• How to Conduct an Investigative Interview -- This seminar teaches human resource professionals the nuts and bolts of inappropriate behavior complaint investigations -- how, when and who to investigate, common pitfalls to avoid, appropriate documentation, and how to get managers to cooperate with the procedures.

***Interested in having Dr. Joni Johnston speak to your group on this topic? Fill out the form below and you will be contacted within 48 hours***