Investing in Your Trust Fund: Build Credible Relationships with Managers and Employees

In a 2000 survey by techies.com, only 7 percent of the respondents cited human resources as their preferred place to get reliable information about their company. This seminar looks at the unique role of human resource professionals in the organization and how they can gain cooperation and credulity from their managers and employees through the correct strategy.

I. Lessons From the Other Side of the Couch

a. What human resource professionals and psychologists have in common
b. Challenges in service businesses

II. Walking the Tightrope: Balancing Employer and Employee Rights and other Uniquely HR Challenges

a. The changing roles of the human resource professional

III. The Trust Formula

a. The trust-building process
b. Establishing credibility with employees
c. Establishing credibility with senior management

IV. Communication Ethics and Employee Relations

V. The Complexities of Trust in Organizations

a. What trust looks like from the bottom up

To have Dr. Joni Johnston to speak to your group Click Here