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| Online
Course description: |
"I'm
sure she didn't mean it." "You know, he's going through a divorce
right now." "I've known her for years; I can't believe she'd do anything
like that." All of these are understandable manager's responses to
inappropriate behavior complaints; after all, managers have relationships
with their employees. Yet these seemingly innocent remarks can get
the company in trouble. In this hands-on and highly customized course,
managers learn how to effectively deal with an employee's inappropriate
behavior complaint in a way that reduces legal risk to the company
and to the individual manager. Highly interactive, this course provides
specific examples of management responses, both good and bad, and
ensures that managers and supervisors understand the legal responsibilities
the courts apply to anyone in a supervisory position.
To
see a demonstration,
click here.
To
sign up for a free
course evaluation, click here.
For
more information
click here.
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| The
number one reason internal complaints turn into lawsuits is the complainant's
inability to get the issue successfully resolved internally. Managers
are often the first line of defense when handling inappropriate behavior
complaints, yet many managers either don't know how to respond to
inappropriate behavior complaints and/or choose to ignore inappropriate
behavior on the part of their employees. Since how a manager responds
to an inappropriate behavior complaint is legally synonymous with
how the company responded, training managers on how to facilitate
a quick and effective resolution is a critical part of risk management.
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| All
managers and supervisors. Both employees and managers should know
how to effectively speak up about offensive behavior. Not only will
this save human resources time and energy, it maximizes the chances
that inappropriate behavior situations will be resolved early and
effectively. |
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length: |
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Course
price: |
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