|
|
|
How
to Say "Knock It Off" and Be Heard
Individual Response Strategies To Offensive Behavior
|
| Online
Course description: |
The
most common response to offensive behavior is to ignore it. Yet, studies
show that, at least 65% of the time, simply asking someone to "knock
it off" works. This course tackles the barriers that often prevent
employees from speaking up, helps employees and managers understand
the psychology of offensive behavior and offers specific tips on how
to speak up without damaging the relationship and in a way that maximizes
the chances s/he will be heard.
To
see a demonstration,
click here.
To
sign up for a free
course evaluation, click here.
For
more information
click here.
|
|
| While
the media focus has been on the legal costs of offensive behavior,
the greatest impact of offensive behavior to a company's bottom line
is a result of absenteeism and turnover. In addition, most situations
that eventually result in lawsuits could have been resolved earlier
had the individual felt empowered to take some kind of action. Of
course, letting someone know that behavior is unwelcome is a first
step in resolving inappropriate behavior; companies must have appropriate
procedures for resolving inappropriate behavior complaints through
human resources. This module also incorporates the corporate policies
and procedures that provide guidance for formally resolving the situation
should individual response strategies fail or if the individual feels
it is inappropriate to confront the alleged harasser. |
| Both
employees and managers should know how to effectively speak up about
offensive behavior. Not only will this save human resources time and
energy, it maximizes the chances that inappropriate behavior situations
will be resolved early and effectively. |
| Course
length: |
|
Course
price: |
|
